

The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch.Īs a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door.The deadbolt latch and strike are misaligned, causing the latch to bind.Īdjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked.Replace with the new tapered latch that came with the lock and reinstall the lock. Remove the lock from the door, including the old latch. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. SmartCode deadbolts require a tapered latch bolt for ease of operation. YES - Door handing process was successful!ĭisassemble the lock, and reinstall it without the adapter ring on the exterior side of the door.

NO - Remove battery pack, wait 15 seconds, then attempt the process again.

On my Smartcode Deadbolt, the lock beeps, the keypad flashes red, and the door cannot lock.
